Nurse Care Manager, Outreach
Boston Health Care for the Homeless Program - Boston, MA
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Who We Are
Since 1985, BHCHP’s mission has been to provide or assure access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. We care for over 11,000 homeless individuals each year and ensure that every one of these individuals can receive comprehensive health care, which includes primary care, behavioral health, medical respite, dental, case management, and more. Our staff work in 30+ locations across the city to serve some of our community's most vulnerable—and most resilient—citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity, centering trust, mutual respect, hope, and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down physical and systemic barriers that our patients face and provide community-based health care services that are compassionate, dignified, and culturally appropriate.
Job Summary
Patient Facing: Yes
Hours: Full-time, Monday- Friday 8:30am-5:00pm
***NOW OFFERING A $4,000 SIGN ON BONUS***
We are seeking an HIV Outreach Nurse Case Manager who is interested in a unique opportunity to work on a dynamic, multidisciplinary HIV primary care team that has been nationally recognized as a model of excellence. Alongside medical providers, case managers, social workers, behavioral health team members and other HIV nurses, you will provide high-quality nursing care to patients consistent with the philosophy of patient centeredness, non-judgement, and team-based care. You will serve in a key clinical role to the care team with primary responsibilities of HIV and other chronic disease management, care coordination, advice/triage needs for the team’s patients, and ensures excellent communication of the care plan across team members. In this role, you will conduct clinical nursing assessments and triage for team patients during routine and urgent medical visits in the outpatient clinic, as well as during outreach visits to shelters, drop-in centers, street venues and patients’ homes. You will also provide care coordination, medication adherence support, health education, and behavioral risk reduction counseling for HIV primary care patients. This role offers a unique opportunity to promote linkage, and retention to HIV primary care, with the aim of supporting people experiencing homelessness and living with HIV to achieve and sustain health and wellness. This position is funded until the end of March 2028 with the possibility for renewal. If this funding is not renewed, this position will end March 31, 2028.
Responsibilities
- Provides outpatient primary care nursing including medical assessments and triage services for HIV team patients coming in for same-day or scheduled visits; conducts virtual, telephonic, or in-person nurse assessment and triage to assess the severity of the patient’s health concerns using approved protocols and resources to advise appropriately. Documents patient information accurately and in a timely manner in the EHR.
- Implements the patient-centered plan of care, evaluates outcomes, and regularly communicates the plan of care, patient status, and progress toward goals with the patient and care team members; conducts intake assessments for new HIV team patients and facilitates rapid linkages to medical providers.
- Administers vaccines, injectable medications (including long-acting injectable medications for HIV), inhaled respiratory therapies (e.g. nebulized therapies) and provides wound assessment and wound care as indicated; provides medication adherence assessments and counseling, and when directed, delivers directly observed therapy.
- Provides chronic disease management support for HIV as well as other common co-morbid medical conditions such as diabetes and hypertension. Identifies any structural barriers patients face in accessing medical care and adhering to HIV medications and works with the interdisciplinary team to address those barriers (e.g., housing, transportation, drug treatment, food, clothing, benefits, etc.).
- Coordinates care with integrated HIV team behavioral health staff. Assists medical providers in coordinating follow up related to the provision of medication (such as buprenorphine and naltrexone) for opioid use disorder and other substance use disorders. Coordinates preventative services for HIV team patients including, but not limited to, education, preventative medications, vaccinations, testing, and referrals.
- Promotes a compassionate and therapeutic environment that is responsive to the unique patient population and extends to members of the care team; demonstrates initiative and commitment to continuously improve services and processes that positively impact patient care and organizational goals. Participates in training and orientation of new nursing staff as directed by Supervisors.
- Exhibits a positive attitude with patients and establishes professional and respectful relationships with the internal and external healthcare team members, agencies, and healthcare facilities. Participates in training and orientation of new nursing staff as directed by Supervisors.
Compensation and Benefits
***NOW OFFERING A $4,000 SIGN ON BONUS***
- The compensation increases based on years of experience and ranges from $40.00 - $58.00 per hour.
- BHCHP full-time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.
Required Qualifications
- Licensed as Registered Nurse in the Commonwealth of Massachusetts.
- Bachelor’s degree in nursing preferred; 2 years of experience working in an ambulatory/outpatient care environment required.
- HIV primary care experience is highly preferred; Certification as AIDS Certified Registered Nurse (ACRN) preferred; however, this can be obtained after being hired, and program funding available to support this training.
Preferred Qualifications
- Expertise in substance use disorder and risk reduction principles, strongly preferred.
- Experience working with people experiencing homelessness is strongly preferred; Mental Health experience, including knowledge of trauma informed care principals, preferred.
- Experience working in a community health center setting, a plus.
- Bilingual in Spanish and English preferred; Bilingual in Haitian Creole a plus.
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(posted 10.21.26)
Ambulatory Care RN Infectious Disease
Greater Baden Medical Services - Brandywine, MD
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Join Our Team Greater Baden Medical Services is seeking a compassionate, patient-focused Ambulatory Care Registered Nurse (RN) - Infectious Disease to support the delivery of high-quality, patient-centered care in our outpatient health centers. This role serves as a clinical resource and care coordinator for patients receiving treatment and preventive services related to HIV/AIDS, PrEP, Hepatitis C, Tuberculosis, and other infectious diseases. The ideal candidate is a skilled clinician who is passionate about improving health outcomes, supporting vulnerable populations, and collaborating with interdisciplinary teams to provide comprehensive care.
Key Responsibilities
- Coordinate and manage care for patients with HIV, PrEP, Hepatitis C, Tuberculosis, and other infectious diseases.
- Assess, plan, implement, coordinate, and evaluate individualized patient care plans.
- Provide direct nursing care, including assessments, immunizations, medication administration, specimen collection, and patient education. Conduct telephone and in-person triage, ensuring timely care and appropriate interventions.
- Educate patients and families on disease prevention, treatment adherence, medication management, chronic disease management, and healthy lifestyle practices. Coordinate referrals, specialty care services, and follow-up activities to ensure continuity of care.
- Support patient navigation by assisting with insurance, community resources, transportation, and medication assistance programs.
- Train and mentor Medical Assistants and clinical staff while supporting competency development and clinical excellence.
- Assist with vaccine management, laboratory oversight, inventory control, and quality improvement initiatives. Monitor quality measures, population health outcomes, and infectious disease-related performance metrics.
Qualifications
- Required Current Registered Nurse (RN) license in Maryland or a compact state.
- Current CPR certification.
- Preferred Associate Degree in Nursing (ADN) or Bachelor of Science in Nursing (BSN).
- Two or more years of experience in ambulatory care, infectious disease, public health, case management, or population health.
- Experience caring for patients with HIV/AIDS, PrEP, Hepatitis C, Tuberculosis, and other infectious diseases.
- Bilingual candidates are encouraged to apply.
Preferred Skills & Competencies
- Clinical assessment and care coordination
- Patient education and health coaching Care management and population health
- Problem solving and critical thinking Strong verbal and written communication skills
- Quality improvement and compliance awareness
- Electronic Medical Record (EMR) proficiency
- Ability to work effectively in a collaborative healthcare environment
Why Join Greater Baden Medical Services?
At Greater Baden, we are committed to delivering exceptional care while fostering a culture built on our core values: Quality Respect Professionalism Teamwork Commitment If you are a dedicated registered nurse seeking an opportunity to make a meaningful impact in infectious disease prevention, treatment, and community health, we encourage you to apply today. Greater Baden Medical Services is an Equal Opportunity Employer.
(posted 9.11.26)
Advanced Practice Provider - HIV Primary Care
DAP Health Sunrise - Palm Springs, CA
Overview
Salary Range: $142,400.00 - $178,000.00 Salary/year
Position Type: Full Time
Category: Health Care
Description
Job Summary
The HIV Primary Care Advanced Practice Provider works to support the mission and vision of DAP Health by providing excellent patient-centered care and services within a dynamic team environment. This role will provide direct healthcare services to patients under the direction and responsibility of our team of Physicians.
Supervisory Responsibilities: None
Essential Duties/Responsibilities
(if Nurse Practitioner)
- Assess and interpret medical and psycho-social histories; perform physical examinations (including gynecological and breast examination as appropriate; identify problems; formulate a plan of treatment; provide education and referral (as indicated); and evaluate the effectiveness of the interventions prescribed
- Independently assess and treat patients as clinically indicated. Consult with or refer clients with abnormal conditions or other medical, psychological, or social problems to the collaborating physician or another appropriate referral course when indicated
- Perform or order laboratory tests and interpret the results as part of health management.
- Report communicable diseases in a timely manner to the appropriate Health Department as per health center protocol
- Order medications
- Follow established treatment guidelines as indicated by national guidelines or Health Center protocols
- Meet clinical quality performance measures (UDS and HEDIS measures)
- Conduct health teaching and counseling during the medical encounter, as appropriate, enabling the client to make informed choices about health and treatment options
- Complete the client's clinical record documentation in a timely manner specific to the applicable policies and procedures of the health center
- Participate in quality improvement/assurance activities
- Participate in continuing medical education activities to enhance professionalism and to ensure quality of care
- Provide on-call coverage as scheduled
- Work collaboratively with all members of the health center to build a supportive team
- Apply infection control measures according to Health Center Policies and Procedures
- Maintain professionalism and adhere to client confidentiality
- Perform other duties as assigned
(if Physician Assistant)
- Triage new and existing patients to determine acuity of immediate complaint; assess, diagnose, and treat
- Administer all diagnostic and treatment protocols
- Provide quality care to the patients within the scope of practice outlined by state or federal law and understand the organization's commitment to provide high quality patient care
- Perform physical examinations and/or preventive health measures to assess and evaluate patient's clinical problems and health care needs
- Refer patient to other available services/specialist to meet needs where appropriate
- Examine patients, formulate differential diagnostic plans, and define and order required diagnostic testing
- Interpret examination findings and test results and implement treatment plans
- Instruct patients in their proper care and treatment alternatives and instruct/supervise medical support staff as needed
- Remain at the clinic site until all patients have been seen or treated, unless other treatment/care plans have been established
- Follow established guidelines when referring patients out for needed specialty or diagnostic care
- Communicate clearly and effectively with clients and other medical personnel
- Maintain and update patient charts, records, and information in a timely manner
- Assist in internal quality control audits
- Participate in peer review
- Supervise medical assistants and lab personnel in the area of specific support services for patient care delivery
- Attend internal and external meetings, workshops, and conferences, and participate in task forces or committees as necessary and/or required
- Perform all duties and services in full compliance with standards of care as well as all policies and procedures
- Provide exceptional customer service
- Participate in Quality Improvement (QI) Initiatives
- Comply with Attendance & Punctuality Policy
- Work closely with CMO, physicians, and other personnel in order to develop and maintain clear and concise treatment protocols
- Access patient-protected health information as required
- Perform other duties as assigned by your supervisor
Qualifications
Required Skills/Abilities
- Visual acuity and manual dexterity to interface with the computer and perform medical procedures as indicated
- Ability to communicate effectively with all levels of individuals both internally and externally
- Maintain CMEs/CEUs required for licensure
Education and Experience
- American Academy of HIV Medicine (AAHIVM) certification required
- Master’s degree from an accredited physician assistant or nurse practitioner program required
- Valid CA Physician Assistant or Nurse Practitioner certification required
- Valid CA DEA license required
(NP requirements)
- Degree in Nursing
- Minimum of one (1) year of experience as a Nurse Practitioner
- Licensed to practice as a CA Nurse Practitioner and currently registered as a Registered Nurse in the State of California
- Certified by ANCC or AANP
- Valid BLS certification obtained through the American Heart Association or American Red Cross upon hire
- Experience working:
- For a non-profit organization or clinic preferred
- With Epic preferred
- In a Federally Qualified Health Center (FQHC) preferred
- With the LGBTQ and Transgender populations preferred
- With the homeless population preferred
- Bilingual in Spanish preferred
(PA requirements)
- Current State of California Physician Assistant License
- Current valid Federal Controlled Substance Registration Certificate
- Valid BLS certification obtained through the American Heart Association or American Red Cross upon hire
Working Conditions/Physical Requirements
- This position is on-site at a DAP Health clinic
- This job operates in an office setting and requires frequent times of sitting, standing, repetitive motion, and talking
- Requires current and valid driver’s license and current personal auto insurance
- Able to travel to DAP Health locations within the assigned region as needed for coverage to support multiple teams and provide the necessary coverage. Advanced notice will be given whenever possible.
- Ability to lift up to 40 pounds and move from place to place
- Ensures compliance with policies and procedures related to safe work practices
- Available for all shifts and, when required, able to work evenings and weekends
Apply here
(posted 9.3.26)
Post a Job with ANAC
Connect with a national network of HIV/AIDS nursing and healthcare professionals through the ANAC Career Center.
The Association of Nurses in AIDS Care Job Board helps organizations reach experienced clinicians, researchers, educators, public health professionals, advanced practice providers, and emerging leaders dedicated to HIV/AIDS care and health equity.
Job Posting Rates
Website Job Posting - $200
- Job posted on the ANAC website for 60 days
- Direct link to your organization’s application page
- Visibility to ANAC members and website visitors
Member Newsletter Promotion Add-On - Additional $200 Per Issue
Expand your reach by featuring your job opportunity in an ANAC monthly member newsletter.
Newsletter promotions include:
- Organization name
- Job title
- Brief featured description
- Direct application link
How it works:
- Complete the Job Posting Request Form
- ANAC staff reviews your submission
- Invoice/payment is processed
- Your position is published on the ANAC website for 60 days
- Newsletter promotion is scheduled (if approved)
Please allow 2–3 business days for review and processing.
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